Help & Advice for Car Emissions Compensation


"UK drivers affected by the Mercedes Emissions Recall can sign-up to Claim Compensation with NO WIN, NO FEE Representation."

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Our expert lawyers have been contacted for help in relation to Mercedes emissions software updates that are being applied to vehicles in the UK and across Europe through parent company Daimler AG.

If you have received notification that your vehicle is a part of a recall and / or requires any form of software update relating to engine management systems or emissions, you may have a case for compensation.

You should be informed by Mercedes if you are affected, with their website advice confirming as follows:

“If a vehicle is affected we will inform our customers as soon as the relevant software updates are available and it is possible to install them in our dealerships.”

In the same way that we have been pursuing claims for victims of the VW emissions scandal, if things like residual values and vehicle performances are adversely affected following alterations to your vehicle, you could claim for any losses incurred. We may also be able to pursue general damages for the fact that your vehicle has been involved in an emissions recall as well.

Although further investigation into the Mercedes emissions scandal is required in terms of the applicable law and the basis of the claim itself, we are looking to pursue cases for:

  • Claims in deceit against the manufacturer itself;
  • Breaches of contract against the dealership and / or against the manufacturer financier;
  • Breaches of the (amended) Consumer Protection from Unfair Trading Regulations 2008 ("CPUT") against the dealership and /or the manufacturer financier.

Where the “CPUT” regulations apply, victims could be eligible to claim from 25% up to 100% of the purchase price of the vehicle. The price of a brand-new E-Class Saloon is £38,550.00 according to the UK website for Mercedes-Benz, so victims could be entitled to tens of thousands of pounds in damages.


Mercedes emissions software updates have been applied to vehicles across Europe following a “voluntary service action” that started in 2017 and has so far involved around 3 million diesel vehicles.

German regulator the KBA (German Federal Motor Transport Authority) concluded hearings in Germany whereby vehicles fitted with certain diesel engines may not be complying with European emissions standards. It has been alleged that engine management software may have been manipulating emissions in an illegal way, which is similar to what VW were caught out for.

Information from Daimler’s website states that:

“A software update for the engine management of your vehicle will be carried out. We are developing a total of several hundred versions for the service actions we announced in 2017 for more than three million vehicles.”

Vehicles including Saloons, SUVs and Vans fitted with both Euro 5 and Euro 6 engines may be affected, with prosecutors saying that there had been a “negligent violation of supervisory duties” by Mercedes / Daimler.

Models that are understood to be potentially affected by Mercedes emissions recalls include:

  • C 180 BlueTEC
  • C 180d
  • C 200 BlueTEC
  • C 200d
  • C 300 BlueTEC Hybrid
  • C 300 h
  • CLS 350 BlueTEC
  • CLS 350 d
  • CLS 350 BlueTEC 4MATIC
  • CLS 350 d 4MATIC
  • E 300 BlueTEC
  • E 350 BlueTEC
  • E 350 BlueTEC 4MATIC
  • E 350 d
  • E 350 d 4MATIC
  • E 350 BlueTEC
  • E 350 d (Coupé/Cabrio)
  • G 350 d
  • GL 350 BlueTEC 4MATIC
  • GLC 220 d 4MATIC
  • GLC 250 d 4MATIC
  • GLE 350d 4MATIC
  • GLE 250 d
  • GLE250 d 4MATIC
  • GLK 220 BlueTEC 4MATIC
  • GLK 250 BlueTEC 4MATIC
  • GLS 350d 4MATIC
  • ML 250 BlueTEC 4MATIC
  • ML 350 BlueTEC 4MATIC
  • S 300 BlueTEC Hybrid
  • S 300 h
  • S 350 BlueTEC
  • S 350 d
  • S 350 BlueTEC 4MATIC
  • S 350 d 4MATIC
  • SLC 250 d
  • SLK 250 d
  • Sprinter
  • V- Klasse
  • Vito
  • Vito Tourer

In any event, if you have received, or are due to receive, a Mercedes emissions software update to your vehicle, you may still be able to claim even if your vehicle is not listed above. If emissions for vehicles have potentially not been compliant as a result of any irregularities caused by the vehicle’s engine management systems, you may be entitled to damages.


You can trust us as The Car Emissions Lawyers to fight for your rights for justice. We pioneered action against Volkswagen for their 2015 emissions scandal as the first law firm in the UK to initiate High Court proceedings. We were also appointed to the Steering Committee responsible for the conduct of the overall litigation.

Having been contacted for assistance by Mercedes customers, we are keen to make sure that anyone who has been affected by a Mercedes emissions recall is fairly compensated.

We are also representing people claiming compensation from Porsche and Jaguar emissions problems as well, and we are already set up for emissions compensation claims given our long history with the VW court action.


We believe that we can secure compensation for anyone who has had a Mercedes emissions software update applied to their vehicle in England and Wales. Because we are confident that we can secure damages, we are prepared to offer No Win, No Fee representation.

If a formal Group Action is established, we may also be able to safeguard our clients with specialist funding to avoid you having to pay anything upfront for a case, and we can also look to obtain bespoke insurance to protect clients in the unlikely event that the ligation fails to succeed.

We only ever offer No Win, No Fee guarantees when we are confident that we can win an action, which we know is reassuring for our clients.


Like other car manufacturers, some Mercedes diesel models use AdBlue technology to reduce NOx. However, it may be the case that technology has been used to allow vehicles to emit more NOX than they should be doing.

We are taking potential claims forward on a No Win, No Fee basis for Mercedes owners in relation to possible defeat device technology that may mean tens of thousands of models may emit more harmful NOx than they ought to. If it is established that Mercedes diesel models contain technology that can lead to vehicles emitting more NOx then they are supposed to, owners be could in line for thousands of pounds in compensation.


If you have been caught up in a Mercedes emissions scandal, you may be eligible to make a claim for compensation with us on a No Win, No Fee basis.

You can complete the form below to check your eligibility and sign-up to start your case now, and the process is quick and easy.


Telegraph: Mercedes-Benz drivers could claim up to £96k each in 'dieselgate' scandal 

Lawyer Monthly: The Mercedes-Benz Dieselgate Scandal: What We Know So Far 

Start Your Claim Today!

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